jr sport field technician

Settore: / Tecnici e Periti /
Azienda: Randstad Italia Spa
Data annuncio: 17/02/2023
Sede di lavoro: Forlì-Cesena

Functieomschrijving



Randstad InHouse, world's leading HR services company specialized in the search, selection and training of personnel, selects for Technogym spa, leading company in the wellness sector, a Jr Sport Field Technician figure. We hope to meet candidates who demonstrate passion for sports, enthusiasm, humility, pro-activity, and ethics.


About the Role


We are looking for a problem solver Jr Sport Field Technician who will act as a customer advocate by ensuring complete customer satisfaction through diligently resolving all customer requests relating to the installation and service of our products. One of Technogym's key goals is "Satisfying 100% of customers and end-users", this is why we need people who are always trying to achieve the best.


The job will be based in Spain/Germany/Benelux/France articulated and organized on the basis of frequent and prolonged travels across the country, this is the reason why we are looking for flexible people with a great spirit of adaptability.


 



Responsabilità



Responsibilities


● Responsible for executing jobs in line with defined standard operating procedures


● Responsible for managing stock of parts and guarantee a high-level inventory record accuracy


● Educates customers in the technical use and care of Technogym equipment


● Responsible for executing an effective root cause analysis of a product issue, with the goal to identify the proper parts to be used and determine the appropriate solution


● Responsible for a proper management of the work order (i.e. including all requested information based on assigned standard operating procedures)


● Responsible for the proper management of services report


● Participate in the feedback from the market process, by giving structured and technically meaningful feedback on detected problem issues


● Contact customers to communicate estimated time of arrival


● Escalate problems and reassign calls when appropriate


● Accurately report service data in line with assigned procedures


● Ensure all work-related equipment and vehicles are utilized and maintained in a safe and responsible manner, ensuring all work-related tasks are performed in compliance with Technogym


guidelines and appropriate Health & Safety legislation.


 



Functie-eisen



Requirements


● Basic experience or passion in mechanical or electrical maintenance role or similar


● Diploma / Degree in Electronics & communications or similar and mechanical / electronic engineering skills


● Ability to troubleshoot, test, repair, and service technical equipment


● Knowledge and ability to work with mobile tools and applications


● Repair business expertise


● Management of client requests and complaints


● Transparency, intellectual openness and teamwork


● fluent knowledge of Spanish/German/French/Dutch


● basic knowledge of english


Job offer


Permanent contract at Technogym based in Spain/Germany/Benelux/France. Board and lodging paid by Technogym during travels. Initial contribute for relocation.




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